Contact Support
Click the Contact Support button at the top of this page to send us a message. Fill in a subject line and describe your question or issue in detail.
What Happens Next
- Your message is sent to support@cuecall.app
- We'll reply to your registered email address
- Most inquiries are answered within 24-48 hours
Tips for Faster Help
- Include the show name if your question is about a specific production
- Describe what you were trying to do and what happened
- Mention any error messages you saw
- Screenshots can be helpful for UI issues (you can describe them or email them separately)
More in Getting Help
- Getting Help: Searching this page — Search matches everything written on this page, not just topic headings — so a phrase you half-remember from an answer ("tracking number", "approved spender") will find it
- Getting Help: Linking to an answer — Every topic has its own web address. Open a topic and the address bar becomes the link to it — copy it straight out, or press Copy link to this topic next to the search box
- Getting Help: When Support Views Your Account — Some problems can only be diagnosed by seeing what you see. A CueCall administrator can open a short, time-limited support session that shows them your account exactly as it appears to you.
- Getting Help: Sending Feedback — Spotted a bug, or have an idea for something CueCall should do? Click the Send Feedback speech-bubble icon at the bottom of the left menu, pick a type (Bug Report, Feature Request, Improvement or…
Try CueCall
Your first two shows are free for a full year each, with every feature and unlimited users. Pricing is per show, not per user.