Sending Feedback
Spotted a bug, or have an idea for something CueCall should do? Click the Send Feedback speech-bubble icon at the bottom of the left menu, pick a type (Bug Report, Feature Request, Improvement or Other), describe it, and optionally attach a screenshot. We consider feedback a gift, and every submission is read by a person.
- You get a confirmation email straight away, quoting what you sent
- If your question is already answered in this Help page, the email includes a generated walkthrough, clearly labelled as a beta feature and as generated
- For bugs and feature requests, the email confirms what we understood and may ask a couple of clarifying questions
- A member of our team reviews every submission and follows up, whatever the email said
- Every submission is logged as a tracked work item the moment it arrives, and stays open until the change ships or a person answers it, so nothing is lost in an inbox
- Reply to the confirmation email at any time to add details or a screenshot
More in Getting Help
- Getting Help: Searching this page — Search matches everything written on this page, not just topic headings — so a phrase you half-remember from an answer ("tracking number", "approved spender") will find it
- Getting Help: Linking to an answer — Every topic has its own web address. Open a topic and the address bar becomes the link to it — copy it straight out, or press Copy link to this topic next to the search box
- Getting Help: Contact Support — Click the Contact Support button at the top of this page to send us a message. Fill in a subject line and describe your question or issue in detail.
- Getting Help: When Support Views Your Account — Some problems can only be diagnosed by seeing what you see. A CueCall administrator can open a short, time-limited support session that shows them your account exactly as it appears to you.
Try CueCall
Your first two shows are free for a full year each, with every feature and unlimited users. Pricing is per show, not per user.