CueCall documentation

Everything CueCall does, one topic per page — the same documentation signed-in users read on the Help page. Start with Getting Started, or jump to the part of the production you are working on.

Getting Started

  • Welcome to CueCall: Scene-Centric Design — Scenes are the central hub that links People, Inventory, Notes, and Files together. This makes it easy to see everything related to a specific scene in one place.
  • Welcome to CueCall: Dashboard — Your dashboard shows a comprehensive overview of all your productions with widgets for schedules, assignments, tasks, and more.
  • Welcome to CueCall: Collaboration — Invite your production team to collaborate on shows. Each team member gets appropriate access based on their role.
  • Welcome to CueCall: Secure & Private — Your production data is private and secure. Only invited collaborators can access your shows.
  • Welcome to CueCall: Signing In — You can sign in with an email address and password, and — where it has been turned on — with a Google account by choosing Continue with Google. Google opens a small window to pick an account and…
  • Welcome to CueCall: Finding Your Way Around — The menu on the left keeps the same shape everywhere in CueCall, so each destination is always in the place you last found it — including while you have a show open.
  • Dashboard: Customize your dashboard — Click Customize in the top-right of the Dashboard to:
  • Install as App: Refreshing the installed app — The installed app has no browser toolbar, so there is a Refresh button (circular arrow) in the header — at the top of the screen on phones and tablets, at the top left beside the sidebar toggle on…
  • Your Account: Confirm your email before you sign in — When you create an account we email you a confirmation link. Your account is not active until you open it.
  • Your Account: The email hasn't arrived — Give it a minute, then check your spam or junk folder.
  • Your Account: On the iPhone or iPad app — The confirmation link opens in Safari, not back inside the app. Confirm there, then return to the app and sign in.
  • Getting Help: Searching this page — Search matches everything written on this page, not just topic headings — so a phrase you half-remember from an answer ("tracking number", "approved spender") will find it
  • Getting Help: Linking to an answer — Every topic has its own web address. Open a topic and the address bar becomes the link to it — copy it straight out, or press Copy link to this topic next to the search box
  • Getting Help: Contact Support — Click the Contact Support button at the top of this page to send us a message. Fill in a subject line and describe your question or issue in detail.
  • Getting Help: When Support Views Your Account — Some problems can only be diagnosed by seeing what you see. A CueCall administrator can open a short, time-limited support session that shows them your account exactly as it appears to you.
  • Getting Help: Sending Feedback — Spotted a bug, or have an idea for something CueCall should do? Click the Send Feedback speech-bubble icon at the bottom of the left menu, pick a type (Bug Report, Feature Request, Improvement or…
  • What's New — Keeping up with what has changed in CueCall

Guides

Shows

Scenes

People

Inventory

Advanced

Public Pages

  • Public Pages: Your company page & theme — An organization owner or admin can publish a public company page from Organization → Public page. It lives at cuecall.app/o/your-company and lists the productions you choose. Link it from your…
  • Public Pages: Listing productions — From the company page's Productions list, mark which shows appear publicly, pin a few as Featured, and drag them into the order you want. Each show editor can prepare that production's own page…
  • Public Pages: Cast-list modes & the minors rule — Each production chooses how it lists cast and crew, defaulting to the company setting:
  • Public Pages: Reporting a page — Every public page carries a Report this page link. If a page is impersonating a company or is otherwise abusive, report it and a CueCall admin can suspend it — a suspended page goes offline while its…