Running Out of Credits
When your balance can't cover a generation, you'll see a dialog offering two ways forward.
- Buy a credit pack: larger packs include more credits per dollar
- Add your own Gemini API key: unlimited AI with no credit charges — Google bills you directly. Every place CueCall quotes a credit cost also carries a Use your own key link straight to that setting
- Visible buttons: AI buttons stay visible to everyone so you can see what's available before paying
Import helpers like smart import keep working regardless of your balance.
More in Premium Features
- Premium Features: How AI Credits Work — AI generation is paid for with credits. Every account starts with a batch of free credits, and you can buy more at any time from the Billing page. Credits never expire.
- Premium Features: Using Your Own API Key (Unlimited AI) — If you generate a lot — or just prefer to be billed directly — you can add your own Google Gemini API key in Settings
- Premium Features: AI for an Organization — An organization has its own AI billing, separate from every member's. Which one pays depends on the show, not on who is working:
- Premium Features: Which Features Use Credits — These AI features are paid for with credits (or run free on your own API key):
- Premium Features: What's Available Without Credits — All core production management features work without credits — and so do the AI helpers that assist with importing your own data:
- Premium Features: Subscribing to the CueCall Blog — The CueCall blog publishes practical writing for directors, stage managers and producers. You can have new posts emailed to you — an account is not required, and the list is separate from product…
- Premium Features: CueCall Webinars — We run occasional live webinars — walkthroughs of auditions, scheduling or the production paperwork, with time for questions. When one is scheduled, a sign-up form appears on the CueCall home page…
Related features
- AI Assistance & Credits — AI help across the app — look and inventory image generation, song and schedule extraction, import assistance — paid for with prepaid credits or run on your own API key.
Try CueCall
Your first two shows are free for a full year each, with every feature and unlimited users. Pricing is per show, not per user.