Accounts, and the line at 13
A CueCall account is always held by somebody 13 or older. A younger student still takes part fully — a parent or guardian holds the account, and the child participates through it.
- Under 13: Put the guardian's email on the student's profile, then send the invitation to that address. CueCall refuses to send it anywhere else, and refuses entirely if there is no guardian email on file — the message tells you which address to use. The child's roster entry, scene assignments, measurements and costume notes all stay attached to the performer; only the login belongs to the adult. A parent with two children in the same production can accept for both, and each child keeps their own record. For the child's own use, send the family their cast page instead — see the next section
- 13 and over: The student can hold their own account — invite them as normal. If Continue with Google appears on the sign-in page, a school Google account can be used if the school allows it. CueCall asks Google only for a name, email address and profile picture
- No birthdate on file means adult: Nobody is assumed to be a child. This is why collecting birthdates matters for a youth production — without them, none of the protections above can fire
- Do not hand students a parent's password at rehearsal: Those are the parent's credentials on a school device, and they give the student everything the parent can see. A student's cast page — described in the next section — is the better answer for anything they need to look up mid-rehearsal: it shows their own part and nothing of the parent's
- If you need your under-13 students to log in themselves: That runs on a district agreement rather than on a parent's permission, which is a different legal basis and a different kind of account. Email sales@cuecall.app expressing interest in converting to an Enterprise School District Account, and include who to contact at the district level — the agreement is between CueCall and the district, so it is their signature that unlocks it, not yours. Everything in this guide keeps working in the meantime
More in CueCall in the Classroom
- CueCall in the Classroom: Before you start: five setup decisions — Put the production in an organization if you can: A production created on your personal account belongs to you, so if you change schools the records go with you. An organization — your drama program…
- CueCall in the Classroom: Getting your students in — and the one-way door — There are two ways, they both work, and they are not the same on paper. Choose on the basis of where your consent records already live.
- CueCall in the Classroom: What students can reach without logging in — Every student can have a page of their own that needs no account — their cast page — plus a set of other things you hand out as a link. All of them open on any phone, with no account and no password.
- CueCall in the Classroom: What a student sees once they do log in — Roles are narrow by design, and enforced on the server rather than by hiding menu items. A student signing in as Cast or Student can:
- CueCall in the Classroom: Email, and why district addresses bounce — Student district addresses often refuse outside mail: Many districts configure them that way. CueCall flags it on the Registrants tab as Bounced, separately from Not sent, and shows the provider's…
- CueCall in the Classroom: When an administrator asks — "What consent do you hold?" The registrant CSV export. It carries, per student, when the terms and privacy policy were accepted, when your waiver was acknowledged, and whether the performer or a…
- CueCall in the Classroom: Things people ask for that are not there yet — Stated plainly, so nobody builds a plan on them:
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