People are stored in a central directory. You can then assign them to shows. When assigned to a show, they can have show-specific roles.

Name: Full name of the person
Role Type: Director, Stage Manager, Cast, Crew, Designer, Choreographer, Music Director, Technician (this is their default role type)
Character/Role: For cast, the characters they play — pick as many as they cover, and an actor doubling three parts holds all three; for crew, their position (this is their default role)
Custom Title: For non-Cast people, a free-text title ("Musician", "Writer", "Assistant SM") shown to the team in place of the role type. People sharing a title can be called as a group on the schedule. Permissions always come from the role type, never the title
Also on this show as: Optional extra positions the same person holds on this same show — a director who's also cast, a stage manager who also runs sound. Open Edit Role on their card to add them. They're purely for the Contact Sheet, which lists the person under every position they hold; permissions still come only from Role Type above
Contact Info: Email and phone (optional)
Photo: Upload a headshot or paste a URL

Note: The same person can have different roles in different shows. For example, someone could be a "Producer" in one show and "Cast" (playing a character) in another.

If their email is already in CueCall

They're already on your list: Adding them again reuses the person you already have rather than duplicating them.
They have an account and are already in one of your productions: If you run a show they're cast or crewed on, CueCall recognises the address and uses their existing profile instead of creating a second copy — you'll see a note saying so. The role, character, or job title you chose applies to this production; their own name and contact details stay theirs to edit.
They have an account you're not connected to: The form doesn't say so, and it never shows you anything from their profile — it adds them as a new person on your list, the same as any address it doesn't recognise. Adding that person to a show (or inviting the address from Production Team) emails them an invitation to join it; their own profile replaces the placeholder on your cast list only once they accept, and nothing of theirs is visible to the production before that.
Why it works this way: One email means one person across CueCall, which is what lets someone log in and find every show and organization they've been added to. But an email address alone isn't permission to see someone's profile, so a stranger is added by invitation, which tells them, rather than by looking them up.

More in Managing People

Managing People: Importing People (Bulk & Smart Import) — Two ways to add a lot of people at once, from the People page or a show's People tab. Both accept Excel (.xlsx, .xls), CSV and Apple Numbers files, and Smart Import also reads PDF and Word (.doc…
Managing People: AI Resume Import — Use AI to extract details from resumes and quickly create People records.
Managing People: Document Management — Store multiple documents for each person including resumes, headshots, contracts, tax forms, and more.
Managing People: Smart Import (Spreadsheets, PDF & Word) — Import people from any spreadsheet, PDF or Word document with automatic column detection. Great for importing class lists, cast lists, programmes, or fitting sheets. Excel (.xlsx, .xls), CSV, Apple…
Managing People: Assigning to Shows — Once added to the People directory, assign people to specific shows.
Managing People: Your Profile — Click your avatar at the bottom of the sidebar to open Settings, where your profile, AI key, email preferences, and account deletion all live on one page.
Managing People: Dark Mode & Appearance — CueCall can run light or dark. Open Settings from the sidebar and use the Appearance card.
Managing People: Cast pages for young performers — Performers under 13 do not sign in to CueCall. Instead, a production can give each one a cast page: a read-only page, reached by a private link, showing their part of the show. There is no account…
Managing People: Deleting Your Account — You can permanently delete your account at any time from the Settings page.
Managing People: Headshots — Add profile photos (headshots) for cast and crew members.
Managing People: People vs. Collaborators — Understanding the difference:
Managing People: Costume Measurements — Track costume measurements for cast members to help with fittings and costume construction — and, alongside them, the Hair & wig measurements a wig maker needs and the makeup allergies a makeup…
Managing People: Archiving and Deleting People — Clean up your People directory by archiving or deleting people who are no longer active.
Managing People: Merging People — Combine two people records into one when duplicates exist. All assignments and data from the source person are transferred to the target.
Managing People: Linking a Guardian to a Student — On a student's profile on the People page, the Guardians card records which CueCall accounts hold the login for a performer who never signs in. A linked guardian's own account sees the student's…
Managing People: Assigning People to an Organization in Bulk — Put several people onto (or take them off) a company roster at once, instead of opening each profile individually.

Related features

People Roster & Profiles — Cast and crew records with headshots, documents, contact details and show assignments, including merging duplicates.

Try CueCall

Your first two shows are free for a full year each, with every feature and unlimited users. Pricing is per show, not per user.